The Genpact company is recruiting for the freshers or 0 to 36 months ofr experience candidates for the posts of Voice Process BPO U.K. Voice Process to work in Gurgaon ,Delhi/ NCR places of our branches. The candidates should be at least of nay degree candidates to apply for this job. The caniddates need to call to the below mentioned number inorder to book your walkin date.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Meet customer requirements through first contact resolution.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Provide technical/customer support to the customers...
- 5 days working
CANDIDATES PROFILE AND SKILLS:
- Any Graduate Fresher/With Experience.
- Graduates withexcellent oral and written communication skills.
- Should be open to work in Night shifts.
- Responsible for dealing with Clients' Queries (Inbound voice/semitech/Technical procces available).
- Prior experience in Customer Service industry will be an added advantage.
- Candidate with good customer service skills would be preferred.
Genpact company official Portal: www.genpact.com
JOB NAME: Voice Process BPO U.K. Voice Process
SAL: 17,000 to 25,000 per month.
EDUCATION : Any degree.
TOTAL JOBS: 15
WORK-LOCATION:
Gurgaon ,Delhi/ NCR ,Delh
WALK-IN INTERVIEW LOCATION:
GENPACT
Building/Tower - A2
Sec-30, Silokhera Village
Opp. 32 Milestone
Gurgaon, Haryana.
Near Star Mall | NH-8 Highway |
Closest Metro Station - IIFCO CHOWK
NOTE: Mention " Touseen" on your cv inorder to get interviewed or call on 8860434909 to schedule your interview.
CONTACT NUMBERS:
8860434909
WALKIN DATES:
Please call to book your date.
EXPERIENCE : Freshers or experience.