28 May, 2013

HCL tech company B.Tech,BCA,BSCFreshers Walkin jobs in bangalore on 1st june 2013


 HCL Technologies Ltd Company Official website: http://www.hcl.com

 FIELD: IT/Software Jobs

 JOB ROLE: Freshers 

 SALARY OFFERED: Best in Industry

 JOB LOCATION: Chennai

 VENUE LOCATION: Bangalore

 VENUE DATE: 1st June 2013

 QUA: B.E/B.Tech/BCA/B.Sc

 YEAR OF PASSING: 2011 and 2012 Batch 

 EXPERIENCE REQUIRED: 0-1 Year/Freshers

 CANDIDATE PROFILE: 

  1. The candidate should possess B.Tech(CS/IT/EEE/ECE/E&I) ,BCA/ B.Sc(CS/IT/Mathematics/Statistics) degree, and must be 2011 &2012 pass out.
  2. Should have secured 60% throughout in academics.
  3. No current backlogs.
  4. Excellent communication and conversation skills (Verbal and Written).
  5. Good documentation skills.
  6. Good working knowledge of MS OFFICE.
  7. Should have good customer handling skills.
  8. Should be able to handle unforeseen situations. 


 JOB DESCRIPTION:

  • Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
  • Identify, evaluate and prioritize customer problems and escalations
  • Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. 
  • Provide level 1 support and perform other activities based adhering on SOPs/work instructions
  • Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g.word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software &basic network connectivity problems within SLA (If any)
  • Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
  • Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
  • Administer and provide User account provisioning & activities
  • Assign work orders / incidents to appropriate support teams and follow up until closure.  
HOW TO APPLY: 
                   
                     Interested and eligible candidates may walk-in to the interview to the following venue location on 1st June 2013

 VENUE DATE : 1st June 2013 (Time:10.00 AM)

 VENUE ADDRESS: 
HCL Technologies Ltd.
Vertex Tech Park, 
564 Pattandur Agrahara Road,
Bangalore 560066.
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